Gamestop Corp is one of the largest multichannel video game retailers in the world. Their entire network of retail stores and family of brands are spread over 6,650 company operated store locations, which are placed in 15 countries in the world. They also sell products through the online portal at GameStop. They achieved a ranking of 273 on the Fortune 500 list. Their network, apart from gaming consoles and corresponding options, also includes Kongregate, a leading browser-based game site; a magazine on game related information and updates, the leading multi-platform video game publication; Spawn Labs, a company with streaming technology; and a digital PC game distribution platform available at GameStop.
There are currently 1 consumer reviews about Gamestop Corp available. Share your review.
By Chelsea - Posted on: August 26, 2013
Very disappointed with the way this company runs their customer service line. I called three days in a row to be on hold for 30 minutes without speaking to a single person. I work in a call center so I know the importance of answering the phone quickly & helping the customer effiectently. You guys are setting terrible example and standards for what your company represents. Also extremely understaffed, a 30 minute hold time is outrageous and your abandon drop call rate must be outrageous. When I called the store where I purchased the item from they told me I have to call corporate, I told them my average hold time was 30 minutes and they said that is normal. Extremely disappointed. I want a call back regarding this especially because my issue is not resolved. I can be reached at 440-865-4077.
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